Connect with your app’s users in real-time. Go beyond traditional live chat: SEE what they see & click into their screen to SHOW them what to do. Turn support into an experience that wows your users & is faster than ever.
Any chat can be turned into a visual assist session that shares the user’s phone/tablet screen with you. Just click in & show them where to tap, swipe or scroll. We all know it is just easier to show someone what to do, instead of trying to explain it.
Use your IM client like iChat, gTalk, Meebo, our custom agent console to chat or even on your smart phone. Additionally we’re constantly adding support for existing web based live chat providers, CRM tools & customer support solutions.
Answer questions from your users in real-time when they’re looking for help to convert them into customers. Learn directly from your users and what issues or objections they have. Create loyal customers who love your app & rate it as such.
Drop our SDK into your project and activate live chat sessions for thousands of users with one line of code. For a more customized experience, pass up custom variables (like a username)